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Rybec Technical Information - Questions & Answers

Tile and Grout Cleaning

How does Rybec achieve superior results?
By using very hot water/steam under pressure, we are able to get down into the grout and pores of the tiles to effectively and safely remove the build-up of dirt and grime.  We don't need to rely on brushes or scrubbing pads.
Why is Rybec's process far better than cleaning tiles with a scrubbing brush and mop?
When you use a scrubbing brush, the dirty solution generated will immediately begin to soak back into the grout and using a mop will only push some dirt back into the pores of the tiles and grout.  The Rybec process ensures that the dirty solution is extracted into a waste tank in our van the moment it is rinsed from your floor, leaving no time for it to soak back into tiles and grout.
Will the cleaning process affect the glazing on my tiles?
Not at all. While we apply a mild cleaning solution on your tiles and grout first, we utilise the cleaning power of very hot water/steam. Therefore we do not use any harsh chemicals.
Will the cleaning process damage the grout?
No. If your grout is in sound condition then our cleaning process will not effect it. By utilising very hot water/steam we do not require high pressure to clean.
How long does it take to dry?
Your tiles are dry and ready to walk on as soon as we have finished.
If very hot water is crucial in Rybec's cleaning process, who supplies the hot water?
At Rybec our vans are fitted with the very latest technology for us to generate our own heat, so the customer does not bear this cost.

If you have a question you would like answered about Tile and Grout Cleaning, please contact us and we'll make sure you get a prompt reply.

Tile and Grout Sealing
Why should I have my Tiles or Grout sealed?
Any unglazed tile, as well as grout, is porous and will therefore stain.  A sealer will prevent any spillages from penetrating into the tile or grout giving you more time to clean up any spills, making cleaning a breeze.  All sealers are designed to provide stain resistance, no sealer can provide complete stain proofing.
What will the sealer protect against?
A good quality sealer will protect against water and oil based stains as well as general soiling.
Will the sealer change the colour of my Tiles or Grout?
No.  While on some tiles and grout there may be a very slight change, most of our sealers are natural penetrating sealers and therefore do not alter the appearance of the tile or grout, unless a high gloss coating sealer is specified for slate or terracotta. You will certainly see a difference in colour if we use grout colour seal which will recolour, rejuvenate and provide a uniform colour to the grout.
Do we have different sealers to choose from?
Yes.  Depending on what we are sealing and our clients requirements.  There are sealers specific for grout, others for dense tiles such as porcelain and others for the very porous tiles such as terracotta.  There are high and low gloss coating sealers where slate and terracotta are inside.  We will help you choose the best sealer for your situation.
Is sealing expensive?
Not at all.  When you consider the long term benefits you will save money as your tiles and grout will stay cleaner for longer, be easier to clean and you will save by not being frustrated at keeping your tiles and grout clean.
How long will the sealer last?
With proper cleaning and maintenance standard penetrating sealers should last up to 5 years and premium penetrating sealers up to 15 years depending on the amount of traffic and cleaning agents used.
Will my floors have to be professionally cleaned and sealed again?
Yes they will.  Sealing will make your tiles and grout much easier to clean and maintain but will not stop your tiles and grout eventually getting dirty.  The frequency of professional cleaning will vary depending on factors such as traffic levels and routine cleaning.

If you have a question you would like answered about Tile and Grout Sealing, please contact us and we'll make sure you get a prompt reply.

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